Your sensors talk to a UL-listed central station in under five seconds. A live operator verifies the signal, calls you, and dispatches your local Nassau or Suffolk police, fire, or EMS — every hour, every day, every holiday.
Industry-leading signal-to-dispatch times. Operators average under 30 seconds from alarm to first call — verified monthly by independent audit.
Your panel reports over cellular LTE and broadband simultaneously. Cut a phone line, lose Wi-Fi, lose power — the alarm still gets through.
Operators have direct lines to Nassau County PD, Suffolk County PD, FDNY, and every village dispatch in our coverage area. Verified address, verified premises, fast.
App alerts on arming, disarming, sensor faults, low batteries, and power loss. Customize who gets called and when — spouse first, mom second, you third.
Two geographically separate UL-listed monitoring centers. If one goes dark, the other picks up your signal instantly — you'd never know.
Certificate of monitoring issued the day service activates. Most carriers knock 10–20% off homeowners' premiums for a UL-listed system.
Our central station has verified direct lines into Nassau County PD, Suffolk County PD, NCPD precincts, every village PD from Garden City to Sag Harbor, plus FDNY for the city-side commercial accounts.
Nor'easters, hurricanes, and Long Island's notorious summer outages don't take your alarm offline. Dual-path LTE + IP plus 24-hour battery backup keeps signals flowing through the worst of it.
Nassau and Suffolk both fine repeat false alarms. Two-person verification, smart cancel codes, and our 30-day false-alarm audit dramatically reduce the calls that earn you a ticket.
Most LI-area carriers — Allstate, NYCM, Plymouth Rock, GEICO, State Farm — discount 10–20% for UL-listed monitoring. We email the certificate the day service activates.
Hamptons, North Fork, Fire Island, Montauk — schedules for cleaners, caretakers, and rental guests with temporary access codes and dedicated notification rules per user.
For commercial accounts: daily open/close logs, exception alerts when staff arrive late or close early, and after-hours motion notifications direct to the owner — not just a dispatcher.
No bait-and-switch packages. Everything below is part of the standard scope — itemized in your written quote.
Residential monitoring starts at a flat monthly rate. No tiered "gold/platinum" upsells, no equipment financing buried in the fee.
Cancel any time, no penalty, no "cancellation department." If we're not earning your business, you shouldn't be paying for ours.
When you call Safeway, a Long Islander picks up — usually within two rings. No phone trees, no overseas tier-one scripts.
Already have a panel from ADT, Slomin's, Brinks, or Vector? In most cases we can take over the monitoring without replacing a single sensor.
One short form, one credit-card auth, one written rate sheet. No long-term contract.
Existing system? Reprogram remotely or with a single short visit. New system? Activated the day it's installed.
We trip every sensor and confirm the signal arrives at the central station and dispatch is reachable — before you trust it.
From that moment on, every signal is watched. You get monthly test reports and app alerts on demand.
Our central station averages under 30 seconds from alarm signal to first phone verification call, and under 90 seconds to dispatch on a confirmed alarm. Because operators have direct dispatcher lines into NCPD, SCPD, and village departments, there's no 911-queue delay.
Your panel runs on a sealed lead-acid backup battery for 24+ hours. The LTE communicator has its own backup battery. If both the cellular and broadband paths fail simultaneously, the central station is alerted within minutes that we've lost contact — which itself is a monitored event.
No. We can monitor systems originally installed by ADT, Slomin's, Brinks, Vector, SimpliSafe Pro, Ring Alarm Pro, and most other major brands. The equipment manufacturer's warranty stays with the hardware; only the monitoring provider changes.
Yes. We monitor UL-listed commercial fire systems for businesses across Long Island, Queens, Brooklyn, and Manhattan, including FDNY-compliant signal handling, runner service coordination, and the documentation required for annual fire-marshal inspections.
Correct. Residential monitoring is month-to-month. You can cancel any time with a 30-day written notice. No "3-year auto-renew," no cancellation fee, no early-termination clause.
Two-call verification before dispatch, enhanced cancel-code windows, and a 30-day post-install audit where we pull every event from your panel and tune sensors, motion zones, and entry/exit delays. Most new accounts drop to zero false dispatches inside 60 days.
Free walk-through, written quote, no pressure. Same day for emergencies, same week for new installations.